Hello Everyone. I have maintained all the customizations in MRS for automatic assignments. My orders also get automatically assigned on release. My problem is that they get assigned to the same technician each time with same start time & end time. and on same day. Why is this happening? Is my search strategy wrong?
For Eg say that I have 3 resources R1, R2 and R3 and I have 3 demands ie D1 D2 and D3.
When D1 is released it gets assigned to R1 at say 8am (Start time) to 10am.
When D2 is released it also gets assigned to R1 at 8am (Start time) to 10am instead of maybe 10am to 12 am.
Also same is the case with D3. ie *am to 10am.
Ideally it should be D1 to R1 at 8am-10am, D2 to R1 at 10am-12pm & D3 to R1 at 12pm-2pm.
Please advice.